�All the challengers I have met with are in here - and so are articulate, well-practised and pragmatic replies.� Peter Thomas, Manager, UKBS Career Development and Training �I loved the book. It shows such a great variety of ways to deal with challengers that everyone will find approaches which will fit their style.� Dr. Martin Gillo, Director, Human Resources, Europe, Advanced Micro Devices Many thanks to �Master Trainer� Charles Brulhart for his invaluable help in preparing this Pocketbook. Thanks also to Viviane Jacot for helping us clarify our thoughts..