- INTRODUCTION

Nowadays, the demand of tourism and stay is more and more popular in the world. Apart from the famous tourist destination, the beautiful landscapes, the stay is one of the important things to get a perfect trip. So, more and more luxurious hotels are built to meet the demand of customers. They have become a very active business development in the world as well as in Viet Nam. Hanoi is the capital of Viet Nam, the center of the country. Therefore, business hotels in Ha Noi are developed. There are many luxury and convenient hotels and Thang Loi is a 4 star hotel very successful in business stay. We are students of faculty of tourism - hotel management. So researching on the process of operation of hotel is very necessary for our profession in the future. So we do Hotel or tour company report assignment after finding information about hotel.

This assignment is “Hotel or tour company report” with our topic is “Thang Loi hotel”. To do this assignment, we have to work in group of 6 members:

• Nguyễn Thị Quỳnh Anh

• Bùi Thị Hạnh

• Bùi Thị Hiền

• Đỗ Thị Minh Hồng

• Đinh Thị Thùy Linh

• Lương Thị Linh

We are 2nd year students at class A3K16.