TABLE OF CONTENT

Executive summary 4

Introduction 5

Major findings

Chapter I: Introduction of Vega Corporation with their issues 6

1. Vega corporation introduction 6

1.1 Overview 6

1.2 Services and solutions 7

1.3 Vision 8

1.4 Missions 8

1.5 Culture 8

2. Company’s structure

3. Problems 9

3.1 Purpose of the study

3.2 Scope of research 10

3.3 Definitions 10

3.4 Report organization

11

Chapter II. Theoretical framework 13

1. Introduction 13

2. Theoretical bases

Chapter III. Analysis and Findings 16

1. Reasons for applying the TBP in Vega 16

1.1 Nature of information technology work 16

1.2 Instructions from the company’s leaders 17

2. The advantages and the disadvantages of TBP in Vega 18

2.1 Advantages 18

2.1.1 Fostering group cohesiveness 18

2.1.2 Aiding performance measurement 18

2.1.3 Better end result 19

2.1.4 Improving knowledge among team members 19

2.1.5 Maintaining customers 19

2.2 Disadvantages 20

2.2.1 Individualism conflict 20

2.2.2 Free-rider effect 22

2.2.3 Difficulties in defining the meaningful group

Chapter IV. Recommendation 27

1. Dealing with individualism conflict 27

1.1 Rebuilding the company culture 27

1.2 Providing a soft skill course 27

2. Coping with Free-riding effect 29

2.1 Building a tough performance appraisal 29

2.2 Building peers’ evaluation 30

3 Group identification methods 30

3.1 Completing the grouping procedure 30

3.2 Maintaining relationship between managers and teams

34

Conclusion 36

Appendix 38

Bibliography 39