Process (Name) Importance of Process: [ ] Identity [ ] Priority [ ] Background [ ] Mandated [ ] FolkloreWhy? (Objectives. Briefly outline value added for Customer, Financial, Process, Employees)Process Audit RecordIssues worthy of Improvement (briefly outline recurring dissatisfaction related to the process)SectionDetailsProcessEnter COP or Support Process NameWith WhatEnter details of Machine, Materials (including test equipment), Computer Systems, Software, used in the process but not consumed (i.e. “processed”)With WhomEnter resource requirements, pay particular attention to required Skills, Competence criteria, Safety equipment, etc.InputsEnter details of actual input. This may be anything “processed”, i.e. changed, e.g. Documents, Materials, Tooling, SchedulesOutputsEnter details of the actual output. This may be Products, Documentsand should be linked to actual measures of effectiveness.HowEnter details of linked process controls, support process, Procedures, Specifications, Methods, APQP techniques applied in the processWhat Key CriteriaEnter the measurables of process effectiveness, i.e. Matrix, TargetReferencesISO/TS 16949:2002Kaplan, Norton, The Balanced ScorecardTaylor, Business Engineering with Object TechnologyKeen, Knapp, Every Manager’s Guide to Business Processes...