TABLE OF CONTENT

Title page I

Acknowledgement II

Executive summary III

Introduction IV

Table of content VI

Main chapters 1

Introduction of Vinalink International Freight Forwarders and Logistics Department 1

1.1.Vinalink International Freight Forwarders’ background 1

1.2. Logistics Department’s background 3

1.3. Logistics Department’s performance 4

Literature review 7

2.1. Logistics 7

2.2. Logistics management 8

2.2.1. Warehouse management 8

2.2.1.1. Use of building space 8

2.2.1.2. Minimum movement 10

2.2.1.3. Control and information system 10

2.2.1.4. Product integrity 11

2.2.1.5. Working condition and safety 11

2.2.2. Freight transport management 11

2.2.2.1. Choice of transport modes 11

2.2.2.2. Scheduling and routing control 13

2.2.2.3. Fleet management 13

Analysis and findings 15

3.1. Warehouse management 15

3.1.1. Warehouse design and layout 15

3.1.2. Information and communication system 17

3.1.3. Working condition and safety 18

3.2. Freight transport management 18

Recommendations 21

4.1. Warehouse management reform 21

4.1.1. Warehouse design and layout 21

4.1.2. Information and communication system 23

4.1.3. Working condition and safety 23

4.2. Freight transport management reform 24

Conclusion 26

Appendix 28

References 29