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Dealing with Difficult People in the Workplace

Dealing with Difficult People in the Workplace

Upload bởi: hooowaaai

Mã tài liệu: 201205

Số trang: 30

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Chuyên mục: Văn hóa nghệ thuật

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- At the end of this workshop you should…
+ Understand how difficult employees can cause conflict
+ Be able to identify at least 6 types of difficult people
+ Know 5 things to do when dealing with difficult people
- Difficult people and conflict
- 11 types of difficult people
- Additional Helpful Hints
- Difficult People and Conflict
+ Can be anyone – even YOU!
+ Difficult because it works for them
+ Dealing with them can cause conflict
- Difficult People and Conflict (cont)
+ Conflict can result in a charged work environment
+ Difficult behavior causes stress in others
+ Conflict can reduce an organizations effectiveness
- The Bulldozer
+ Know it all
+ Often use threats, sarcasm, & intimidation
- Dealing with Dozers
+ Prepare yourself
+ Ask questions
+ Focus on solution
+ Do not confront them
- Bullies
+ Loud and hostile
+ Abusive

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Tài liệu tiếng nước ngoài Văn hóa nghệ thuật
Dealing with Difficult People in the Workplace - At the end of this workshop you should… + Understand how difficult employees can cause conflict + Be able to identify at least 6 types of difficult people + Know 5 things to do when dealing with difficult people - Difficult people and conflict - pdf Đăng bởi
5 stars - 201205 reviews
Thông tin tài liệu 30 trang Đăng bởi: hooowaaai - 25/11/2024 Ngôn ngữ: Việt nam, English
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