"Here is a book that de-mystifies a technical world. The book will be a permanent fixture on my 'go to find an answer' reference list." -Kiron Chatterjee, CEO, Koshen Holdings and former CEO of Asia Online. "Whether you are new to Telecom or have years of experience, this well organized and detailed reference will help you learn what you need to know or remember what you have forgotten." -David West, Executive Vice President, Equinox Information System....