Foreign TradeUniversity                               Cao Thuy Dung - A1- 43 BBE

TABLE OF CONTENTS

Acknowledgements              i

Abstract              ii

List of Abbreviationsiii              iii

List of Charts and Tables              iv

INTRODUCTION              1

I. Rationale              1

II. The significance of the study              2

III. Aims of the study              2

IV. Research questions              3

V. Scope of the study              3

VI. Methodology of the study              3

VII. Design of the study              4

CHAPTER ONE: LITERATURE REVIEW              5

1.1. The concept of software, outsourcing, and software outsourcing              5

1.1.1. Software definition               5

1.1.2. Outsourcing concept5              5

1. 1. 3. History of software outsourcing              7

1.1.4. Types              7

1.1.5. Advantages of software outsourcing              9

        1. 1. 6. Disadvantages and concerns              11

1.2. Software Outsourcing industry in the world, India and China              11

1.2.1. In the world              11

1.2.2. In India and China              12

CHAPTER TWO: SOFTWARE OUTSOURCING INDUSTRY IN VIET NAM              15

2.1. Overview              15

2.1.1. The introduction of Software outsourcing to Vietnam              15

2.1.2. Key players16              16

2.1.3. Principal services18              18

2.1.4. Markets for Vietnam software outsourcing industry18              18

2.1.5. Achievements19              19

2.1.6. Main objectives21              21