Mai Thi Hai Yen – A2/ K44/ BBE

ACKNOWLEDGEMENTS

For much of improvement during the time when I took my apprentice at Vietnam Eximbank - Hanoi Branch along with a well - spring of helps and encouragements from all people around me, this 2009 internship report has been completed on time.

First of all, I would like to express my gratitude to the Business English Faculty for providing best conditions for me during my study in ForeignTradeUniversity for four academic years and now giving me a chance to practice my academic knowledge, skills and profession in reality in this final internship.

I also wish to give my special thank to Ms Nguyen Thi Diem Ha, my dedicated instructor for her invaluable suggestions and continuing supports while this report was in progress. She was always available to input her constructive ideas and better edition to make my writing become more enjoyable.

My heartfelt gratitude also goes to Ms Le Kim Lien – Manager of the international settlement department and all staff there who gave me a good opportunity to use my economic knowledge and face with the real facts and difficulties at the banking environment. Throughout my internship here, they have treated me as their real colleague, they are always ready to assist me to finish my task and supply me with valuable materials related to my report.

Hanoi, May4, 2009

Student

Mai Thi Hai Yen

CONTENTS

Field Study Report 2009                            - 38 -