This study is completed not as the result of my personal effort but the outcome of enthusiastic support and contribution from many people involved in my internship process.

Therefore, I would like to thank Ms. Trần Thị Thu Giang, Dean of Faculty of Foreign Languages for giving me the opportunity to conduct this study. I am also delighted to give my sincere recognition and appreciation to Ms nguyễn Phương Hoài for her constant help with academic knowledge and her support during the time I complete my report.

I would also like to express my gratitude to Vinalink International Freight Forwarders particularly Logistics Department-Ha noi Branch for allowing me to do internship in the company. I especially owe my thanks to people who directly instructed me who are Mr. nguyễn Quốc Vương, Manager of Logistics Department and other officials of the department.

Once again, I deeply appreciate all the great support that I received during my internship.

Kết cấu đề tài:

Chapter I:Introduction of vinalink international freight forwarders and logistics department

Chapter 2: Literarure review

Chapter 3: Analysis and findings