In the economic globalization trend, every Vietnamese business now also hopes to find a stable position in the domestic market as well as expand market to overseas. Due to the constant change of business environment and the competition of foreign products, quality control is the most concern of each enterprise. The good quality management system is the basic foundation to create better products and determine the success of business.

Throughout doing internship in Viet A plastic and composite company, I realized that company leaders lacked attention to the application of quality management system, company employees were not aware of their role in carrying out and maintaining efficiency of quality management system. Improving management responsibility and human resource management can bring many benefits for the company such as: enhancing efficiency of the quality management system, innovating the working way of top managers and employees, producing better products, raising annual revenue, etc. Thus, I decided to analyze some restrictions in company quality management system in terms of management responsibility and human resource management from which I could suggest some recommendations to solve the problem.

In this report, I am going to find out two big questions. First, why did quality management system of Viet A company operate less efficiently? Second, how can Viet A company improve its quality management system?

The researcher employed observational, analytical and synthetic methods to point out some drawbacks as well as suggest some recommendations to improve the quality management system of Viet A company.

Data from primary sources was collected from company reports regarding finance, quality management, etc. Information from secondary sources has emanated from published and unpublished books, magazines, the Internet ,etc.

Kết cấu đề tài:

Chapter 1: Introduction of viet a plastic and composite company and its related problem

Chapter 2: Theoretical framework

Chapter 3: Analysis and findings

Chapter 4 : Recommendations